Contact Us
We are here to help.
Please contact us if you have a question about a product, personalisation option, gift order, delivery, return or wholesale enquiry.
For Order Support
Please include:
• Your order number
• The email address used for your order
• A short description of your question
• Photographs where relevant
For Personalisation Advice
Please tell us which product you are interested in and the type of personalisation you need.
For Wholesale Enquiries
Please write “Wholesale Enquiry” in your message and include your business name, country, products of interest and estimated quantity.
Customer Support Email
[填写你的客服邮箱]
[填写你的 WhatsApp 号码]
Customer Service Hours
Monday to Friday
9:00–18:00
China Standard Time
We aim to respond within 1–2 business days.