Shipping policy
Shipping Policy
Thank you for shopping with Bless Jade. Please review the information below before placing your order.
Order Processing Time
Ready-to-ship items are normally prepared within 1–3 business days.
Personalised items normally require 3–7 business days for preparation before dispatch.
Business days do not include weekends or public holidays.
United Kingdom Delivery
Standard Shipping:
Estimated delivery time: 7–12 business days after dispatch.
Express Shipping:
Estimated delivery time: 4–7 business days after dispatch, where available.
Delivery estimates are provided as a guide. Delays may occasionally occur during busy periods, public holidays, customs processing or circumstances outside the carrier’s control.
Shipping Costs
Available shipping options and costs are displayed at checkout after you enter your delivery address.
Free shipping promotions, where available, will be clearly displayed on the website or at checkout.
Order Tracking
Where tracking is available, you will receive a dispatch confirmation email containing your tracking details after your order has been shipped.
Please allow a short time for the tracking status to update after dispatch.
Delivery Address
Please check your delivery address carefully before completing checkout.
If you notice an error after placing your order, contact us as soon as possible. We will try to help before dispatch, but we cannot guarantee changes after your order has entered processing or has been shipped.
Delayed or Missing Parcels
If your parcel has not arrived within the estimated delivery period, please contact us with your order number. We will assist you in checking the tracking information and contacting the carrier where appropriate.
Taxes and Duties
Any applicable taxes, duties or import charges will be handled according to the checkout information shown when you place your order.
Please review the total amount displayed at checkout before completing payment.
Contact Us
For shipping questions, please contact us through our Contact Us page and include your order number.
Taxes and Duties
Where applicable, taxes and duties are included in the amount shown at checkout. Customers should not normally be asked to pay additional import charges upon delivery.